<div class="tsg-root" id="ioy98" data-tsg-engine-src="" data-tsg-title-accent="SHOOTER" data-tsg-title="TROUBLE" data-tsg-stick-side="left" data-tsg-trouble-speed="1.7" data-tsg-damage="50" data-tsg-player-hp="100" data-tsg-trouble-max="7" data-tsg-goal="5" data-tsg-height="560" data-tsg-widget=""><canvas class="tsg-canvas"></canvas><div class="tsg-hud"><div class="tsg-stat tsg-vitals"><div class="tsg-label">Efficiency</div><div class="tsg-big tsg-hp-num">100</div><div class="tsg-hp-track"><div class="tsg-hp-fill"></div></div></div><div class="tsg-stat tsg-tally"><div class="tsg-label">Deliverables</div><div class="tsg-big tsg-cash-num">$0 / 5</div></div><div class="tsg-cross"><i></i><i></i><i></i><i></i></div><div class="tsg-damage"></div><div class="tsg-cash"></div><div class="tsg-stick"><div class="tsg-knob"></div></div><button class="tsg-fire" type="button">FIRE</button><button class="tsg-full" aria-label="Toggle fullscreen" type="button">⛶</button></div><div class="tsg-veil"><h2 class="tsg-title">TROUBLE<span> SHOOTER</span></h2><div class="tsg-sub">Shoot the Trouble · collect 5 $</div><button class="tsg-go" data-mode="start" type="button">Start</button></div></div><section class="contact-us-section" id="ipvcpk"><p id="ii2wy2" data-path-to-node="1,1,0"></p><div class="contact-us-wrap"><div class="contact-us-copy"><h2 id="i05tlu"></h2><h2 class="gjs-selected" draggable="false" id="i6n8k3">Submit a Service Ticket</h2><i id="iw9or6" data-index-in-node="0" data-path-to-node="1,1,0">The most proactive technical support you’ll ever pull the trigger on.</i><p id="ib1e34"></p></div><form class="contact-us-form js-support-contact-form"><div class="contact-us-status" aria-live="polite" role="status" data-contact-status=""></div><div class="contact-us-grid"><div class="contact-us-field"><label for="contact-name">Name</label><input required="" autocomplete="name" maxlength="200" type="text" id="contact-name"></div><div class="contact-us-field"><label for="contact-email">Email</label><input required="" autocomplete="email" type="email" name="email" id="contact-email"></div><div class="contact-us-field contact-us-field-full"><label for="contact-subject">Subject</label><input required="" maxlength="300" type="text" name="subject" id="contact-subject"></div><div class="contact-us-field contact-us-field-full"><label for="contact-message">Message</label><textarea required="" maxlength="10000" name="message" id="contact-message"></textarea></div><div class="contact-us-field contact-us-field-full"><button class="contact-us-submit" type="submit">Send Message</button></div></div></form></div></section><section class="adv-ui-section" id="i757t4"><div class="adv-ui-inner cms-command-shell" data-cms-command-palette=""><div class="cms-command-dialog" aria-hidden="true" aria-modal="true" role="dialog" data-cms-command-dialog=""><div class="cms-command-panel"><input class="cms-command-search" aria-label="Search command palette" placeholder="Search actions, pages, or resources" type="search"><div class="cms-command-list"><a class="cms-command-item" href="#"><strong>View services</strong><span>Page</span></a><a class="cms-command-item" href="#"><strong>Book a consultation</strong><span>Action</span></a><a class="cms-command-item" href="#"><strong>Download guide</strong><span>Resource</span></a><button class="cms-command-item" id="inmcxl" type="button" data-cms-command-close=""><strong>Close palette</strong><span>Esc</span></button></div></div></div></div></section>

<header id="main-header"><nav class="cms-nav" id="ins9w" aria-label="Main navigation" data-nav-type="root"><div class="cms-nav__inner" id="impy1"><input class="cms-nav__toggle-state" id="cms-nav-toggle" data-nav-type="mobile-toggle-input" type="checkbox"><img src="/backend/documents/images/98.png" id="i7lfr"><label class="cms-nav__toggle" aria-expanded="false" for="cms-nav-toggle" aria-label="Toggle navigation" data-nav-type="mobile-toggle"><span></span><span></span><span></span></label><ul class="cms-nav__menu" id="il8nm" data-nav-type="menu"><li class="cms-nav__item" data-nav-type="item"><a id="iqj1o" data-nav-type="link" href="/">Home</a></li><li class="cms-nav__item" id="i2uba" aria-haspopup="true" data-nav-type="dropdown-item"><a id="idewg" aria-expanded="false" data-nav-role="trigger" data-nav-type="link" href="#">Platform</a><ul class="cms-nav__submenu" data-nav-type="submenu"><li class="cms-nav__item" data-nav-type="item"><a id="irjea" data-nav-type="link" href="/overview/">IEM Overview</a></li><li class="cms-nav__item" data-nav-type="item"><a id="i9w4l" data-nav-type="link" href="/execution">Execution Platform</a></li><li class="cms-nav__item" data-nav-type="item"><a id="inoho" data-nav-type="link" href="/market-intelligence">Market Intelligence<br></a><a id="ig5oo" data-nav-type="link" href="/engineering-intelligence">Engineering Intelligence</a><a id="ig5oo-2" data-nav-type="link" href="/pricing">Pricing</a></li></ul></li><li class="cms-nav__item" aria-haspopup="true" data-nav-type="dropdown-item"><a id="igicf" aria-expanded="false" data-nav-role="trigger" data-nav-type="link" href="#">Demonstrations</a><ul class="cms-nav__submenu" data-nav-type="submenu"><li class="cms-nav__item" data-nav-type="item"><a id="icfti" data-nav-type="link" href="/demo">Engineering Intelligence</a><a id="iyphg" data-nav-type="link" href="/demo">Market Intelligence<br></a><a id="idunf" data-nav-type="link" href="/demo">Project Execution</a></li><li class="cms-nav__item" data-nav-type="item"></li></ul></li><li class="cms-nav__item" id="icw1x-2" aria-haspopup="true" data-nav-type="dropdown-item"><a id="i7hn2" aria-expanded="false" data-nav-role="trigger" data-nav-type="link" href="#">About</a><ul class="cms-nav__submenu" data-nav-type="submenu"><li class="cms-nav__item" data-nav-type="item"><a id="irb67" data-nav-type="link" href="/mission">Our Mission</a><a id="irb67-2" data-nav-type="link" href="/case-studies">Case Studies</a><a id="ie01g" data-nav-type="link" href="/team">Team</a><a id="i61ryg" data-nav-type="link" href="/careers">Careers</a></li><li class="cms-nav__item" data-nav-type="item"></li></ul></li><li class="cms-nav__item" id="icw1x-2-3" aria-haspopup="true" data-nav-type="dropdown-item"><a id="itj7z3" aria-expanded="false" data-nav-role="trigger" data-nav-type="link" href="#">Contact</a><ul class="cms-nav__submenu" data-nav-type="submenu"><li class="cms-nav__item" data-nav-type="item"><a id="iv255g" data-nav-type="link" href="/contact">Contact Us</a><a id="iy0cch" data-nav-type="link" href="/booking">Book a Demo</a></li><li class="cms-nav__item" data-nav-type="item"></li></ul></li><li class="cms-nav__item" id="icw1x-2-2" aria-haspopup="true" data-nav-type="dropdown-item"><a id="iy0ofn" aria-expanded="false" data-nav-role="trigger" data-nav-type="link" href="#">Support</a><ul class="cms-nav__submenu" data-nav-type="submenu"><li class="cms-nav__item" data-nav-type="item"><a id="in0c4y" data-nav-type="link" href="/trouble-shooter">Trouble Shooting</a><a id="i59w45" data-nav-type="link" href="/documentation">Documentation</a></li><li class="cms-nav__item" data-nav-type="item"></li></ul></li><li class="cms-nav__item" data-nav-type="item"></li><li class="cms-nav__item" data-nav-type="item"><a id="ifh2f" data-nav-type="link" href="https://emperous.com/customer/">Customer Login</a></li></ul></div></nav></header>
<style>* { box-sizing: border-box; } body {margin: 0;}*{box-sizing:border-box;}body{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.cms-nav{--nav-bg:#ffffff;--nav-border:#e4e7ec;--nav-text:#344054;--nav-hover-text:#175cd3;--nav-hover-bg:#eff8ff;--nav-active-text:#ffffff;--nav-active-bg:#175cd3;--nav-selected-text:#ffffff;--nav-selected-bg:#101828;--nav-radius:8px;--nav-gap:8px;--nav-burger-color:var(--nav-text);position:relative;z-index:20;width:100%;color:var(--nav-text);background-color:var(--nav-bg);border-bottom-width:1px;border-bottom-style:solid;border-bottom-color:var(--nav-border);box-sizing:border-box;}.cms-nav *, .cms-nav ::before, .cms-nav ::after{box-sizing:border-box;}.cms-nav__inner{width:min(1180px, 100%);min-height:68px;margin-top:0px;margin-right:auto;margin-bottom:0px;margin-left:auto;padding-top:12px;padding-right:24px;padding-bottom:12px;padding-left:24px;display:flex;align-items:center;justify-content:space-between;row-gap:28px;column-gap:28px;}.cms-nav__menu{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;list-style-position:initial;list-style-image:initial;list-style-type:none;display:flex;align-items:center;row-gap:var(--nav-gap);column-gap:var(--nav-gap);}.cms-nav__submenu{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;padding-top:8px;padding-right:8px;padding-bottom:8px;padding-left:8px;list-style-position:initial;list-style-image:initial;list-style-type:none;display:none;position:absolute;top:100%;left:0px;min-width:210px;background-color:var(--nav-bg);border-top-width:1px;border-right-width:1px;border-bottom-width:1px;border-left-width:1px;border-top-style:solid;border-right-style:solid;border-bottom-style:solid;border-left-style:solid;border-top-color:var(--nav-border);border-right-color:var(--nav-border);border-bottom-color:var(--nav-border);border-left-color:var(--nav-border);border-top-left-radius:calc(var(--nav-radius) + 2px);border-top-right-radius:calc(var(--nav-radius) + 2px);border-bottom-right-radius:calc(var(--nav-radius) + 2px);border-bottom-left-radius:calc(var(--nav-radius) + 2px);box-shadow:rgba(16, 24, 40, 0.14) 0px 14px 30px;}.cms-nav__item{position:relative;margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.cms-nav a[data-nav-type="link"]{display:block;padding-top:10px;padding-right:13px;padding-bottom:10px;padding-left:13px;border-top-left-radius:var(--nav-radius);border-top-right-radius:var(--nav-radius);border-bottom-right-radius:var(--nav-radius);border-bottom-left-radius:var(--nav-radius);color:var(--nav-text);background-color:transparent;font-weight:600;line-height:1.25;text-decoration-line:none;text-decoration-thickness:initial;text-decoration-style:initial;text-decoration-color:initial;transition-behavior:normal, normal, normal, normal;transition-duration:0.16s, 0.16s, 0.16s, 0.16s;transition-timing-function:ease, ease, ease, ease;transition-delay:0s, 0s, 0s, 0s;transition-property:color, background-color, box-shadow, transform;}.cms-nav a[data-nav-type="link"]:hover, .cms-nav a[data-nav-type="link"]:focus-visible, .cms-nav a[data-nav-type="link"].is-highlighted, .cms-nav a[data-nav-type="link"][data-nav-preview="highlighted"]{color:var(--nav-hover-text);background-color:var(--nav-hover-bg);outline-color:initial;outline-style:none;outline-width:initial;}.cms-nav a[data-nav-type="link"]:focus-visible{box-shadow:0 0 0 3px color-mix(in srgb, var(--nav-hover-bg), #1570ef 30%);}.cms-nav a[data-nav-type="link"][aria-current="page"], .cms-nav a[data-nav-type="link"].is-active, .cms-nav a[data-nav-type="link"][data-nav-preview="active"]{color:var(--nav-active-text);background-color:var(--nav-active-bg);}.cms-nav a[data-nav-type="link"].is-selected, .cms-nav a[data-nav-type="link"][data-nav-preview="selected"], .cms-nav a[data-nav-type="link"]:active{color:var(--nav-selected-text);background-color:var(--nav-selected-bg);transform:translateY(1px);}.cms-nav [data-nav-role="trigger"]::after{content:"";display:inline-block;width:7px;height:7px;margin-top:0px;margin-right:0px;margin-bottom:3px;margin-left:8px;border-right-width:1.5px;border-right-style:solid;border-right-color:currentcolor;border-bottom-width:1.5px;border-bottom-style:solid;border-bottom-color:currentcolor;transform:rotate(45deg);}.cms-nav__submenu .cms-nav__submenu{top:-9px;left:100%;}.cms-nav__menu > [data-nav-type="dropdown-item"]:hover > .cms-nav__submenu, .cms-nav__menu > [data-nav-type="dropdown-item"]:focus-within > .cms-nav__submenu, [data-nav-type="dropdown-item"].is-open > .cms-nav__submenu{display:block;}.cms-nav__toggle-state{position:absolute;width:1px;height:1px;opacity:0;pointer-events:none;}.cms-nav__toggle{display:none;flex-shrink:0;width:42px;height:38px;padding-top:9px;padding-right:9px;padding-bottom:9px;padding-left:9px;flex-direction:column;justify-content:space-between;border-top-width:1px;border-right-width:1px;border-bottom-width:1px;border-left-width:1px;border-top-style:solid;border-right-style:solid;border-bottom-style:solid;border-left-style:solid;border-top-color:var(--nav-border, currentColor);border-right-color:var(--nav-border, currentColor);border-bottom-color:var(--nav-border, currentColor);border-left-color:var(--nav-border, currentColor);border-top-left-radius:var(--nav-radius);border-top-right-radius:var(--nav-radius);border-bottom-right-radius:var(--nav-radius);border-bottom-left-radius:var(--nav-radius);color:var(--nav-burger-color, var(--nav-text, #344054));cursor:pointer;}.cms-nav__toggle span{display:block;width:100%;height:2px;border-top-left-radius:2px;border-top-right-radius:2px;border-bottom-right-radius:2px;border-bottom-left-radius:2px;background-color:var(--nav-burger-color, currentColor);flex-shrink:0;}.cms-nav--gradient .cms-nav__submenu{background-image:linear-gradient(135deg, rgb(83, 56, 158), rgb(21, 112, 239));background-position-x:initial;background-position-y:initial;background-size:initial;background-repeat:initial;background-attachment:initial;background-origin:initial;background-clip:initial;background-color:initial;}.cms-nav--floating .cms-nav__inner{min-height:60px;}.cms-nav--centered .cms-nav__inner{display:grid;grid-template-columns:1fr auto 1fr;}.cms-nav--centered .cms-nav__brand{grid-column-start:2;grid-column-end:auto;grid-row-start:1;grid-row-end:auto;}.cms-nav--centered .cms-nav__menu{grid-column-start:1;grid-column-end:4;grid-row-start:1;grid-row-end:auto;justify-content:center;}.cms-nav--centered .cms-nav__item:nth-last-child(3){margin-right:120px;}.cms-nav__menu > [data-nav-type="dropdown-item"]:hover > .cms-nav__mega, .cms-nav__menu > [data-nav-type="dropdown-item"]:focus-within > .cms-nav__mega, [data-nav-type="dropdown-item"].is-open > .cms-nav__mega{display:grid;}.cms-nav--full-dropdown .cms-nav__inner{position:static;}.cms-nav--full-dropdown .cms-nav__menu > [data-nav-type="dropdown-item"]{position:static;}.cms-nav--full-dropdown .cms-nav__menu > [data-nav-type="dropdown-item"] > .cms-nav__full-dropdown{top:100%;right:0px;left:0px;width:100%;max-width:none;padding-top:24px;padding-right:max(24px, 50% - 566px);padding-bottom:24px;padding-left:max(24px, 50% - 566px);grid-template-columns:repeat(3, minmax(0px, 1fr));row-gap:8px;column-gap:24px;border-right-width:0px;border-right-style:none;border-right-color:currentcolor;border-left-width:0px;border-left-style:none;border-left-color:currentcolor;border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:calc(var(--nav-radius) + 4px);border-bottom-left-radius:calc(var(--nav-radius) + 4px);}#ins9w{--nav-bg:#2c2c2c;--nav-selected-bg:#0e0e0e;--nav-hover-text:#7f74cc;--nav-active-bg:#2c2c2c;--nav-text:#e8e8ee;--nav-hover-bg:#2c2c2c;--nav-active-text:#c5cef3;}#i7lfr{color:black;width:137px;height:55px;}@media (max-width: 760px){.cms-nav__inner{min-height:60px;padding-top:10px;padding-right:16px;padding-bottom:10px;padding-left:16px;flex-wrap:wrap;}.cms-nav--centered .cms-nav__inner{display:flex;}.cms-nav--centered .cms-nav__brand{order:0;}.cms-nav--centered .cms-nav__menu{order:2;}.cms-nav--centered .cms-nav__item:nth-last-child(3){margin-right:0px;}.cms-nav__toggle{display:flex !important;}.cms-nav__menu{display:none;flex-grow:1;flex-shrink:0;flex-basis:100%;width:100%;padding-top:10px;align-items:stretch;flex-direction:column;}.cms-nav__toggle-state:checked ~ .cms-nav__menu, .cms-nav.is-open .cms-nav__menu{display:flex;}.cms-nav__submenu{position:static;width:100%;min-width:0px;margin-top:4px;margin-right:0px;margin-bottom:4px;margin-left:12px;box-shadow:none;}.cms-nav__mega, .cms-nav__submenu .cms-nav__submenu{position:static;width:100%;min-width:0px;margin-top:4px;margin-right:0px;margin-bottom:4px;margin-left:12px;box-shadow:none;}.cms-nav--full-dropdown .cms-nav__menu > [data-nav-type="dropdown-item"] > .cms-nav__full-dropdown{padding-top:8px;padding-right:8px;padding-bottom:8px;padding-left:8px;grid-template-columns:1fr;border-top-width:1px;border-right-width:1px;border-bottom-width:1px;border-left-width:1px;border-top-style:solid;border-right-style:solid;border-bottom-style:solid;border-left-style:solid;border-top-color:var(--nav-border);border-right-color:var(--nav-border);border-bottom-color:var(--nav-border);border-left-color:var(--nav-border);border-top-left-radius:calc(var(--nav-radius) + 2px);border-top-right-radius:calc(var(--nav-radius) + 2px);border-bottom-right-radius:calc(var(--nav-radius) + 2px);border-bottom-left-radius:calc(var(--nav-radius) + 2px);}[data-nav-type="dropdown-item"].is-open > .cms-nav__mega{display:grid;grid-template-columns:1fr;}.cms-nav--static-mobile .cms-nav__toggle{display:none !important;}.cms-nav--static-mobile .cms-nav__inner{justify-content:center;}.cms-nav--static-mobile .cms-nav__menu{display:flex;flex-direction:row;flex-wrap:wrap;justify-content:center;width:auto;flex-grow:0;flex-shrink:1;flex-basis:auto;padding-top:0px;}.cms-nav--static-mobile .cms-nav__submenu, .cms-nav--static-mobile .cms-nav__submenu .cms-nav__submenu, .cms-nav--static-mobile .cms-nav__mega{position:absolute;width:max-content;max-width:calc(-24px + 100vw);margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;box-shadow:rgba(16, 24, 40, 0.14) 0px 14px 30px;}}</style>

<body><div data-tsg-widget="" data-tsg-height="560" data-tsg-goal="5" data-tsg-trouble-max="7" data-tsg-player-hp="100" data-tsg-damage="50" data-tsg-trouble-speed="1.7" data-tsg-stick-side="left" data-tsg-title="TROUBLE" data-tsg-title-accent="SHOOTER" data-tsg-engine-src="" id="ioy98" class="tsg-root"><canvas class="tsg-canvas"></canvas><div class="tsg-hud"><div class="tsg-stat tsg-vitals"><div class="tsg-label">Efficiency</div><div class="tsg-big tsg-hp-num">100</div><div class="tsg-hp-track"><div class="tsg-hp-fill"></div></div></div><div class="tsg-stat tsg-tally"><div class="tsg-label">Deliverables</div><div class="tsg-big tsg-cash-num">$0 / 5</div></div><div class="tsg-cross"><i></i><i></i><i></i><i></i></div><div class="tsg-damage"></div><div class="tsg-cash"></div><div class="tsg-stick"><div class="tsg-knob"></div></div><button type="button" class="tsg-fire">FIRE</button><button type="button" aria-label="Toggle fullscreen" class="tsg-full">⛶</button></div><div class="tsg-veil"><h2 class="tsg-title">TROUBLE<span> SHOOTER</span></h2><div class="tsg-sub">Shoot the Trouble · collect 5 $</div><button type="button" data-mode="start" class="tsg-go">Start</button></div></div><section id="ipvcpk" class="contact-us-section"><p data-path-to-node="1,1,0" id="ii2wy2"></p><div class="contact-us-wrap"><div class="contact-us-copy"><h2 id="i05tlu"></h2><h2 id="i6n8k3" draggable="false" class="gjs-selected">Submit a Service Ticket</h2><i data-path-to-node="1,1,0" data-index-in-node="0" id="iw9or6">The most proactive technical support you’ll ever pull the trigger on.</i><p id="ib1e34"></p></div><form class="contact-us-form js-support-contact-form"><div data-contact-status="" role="status" aria-live="polite" class="contact-us-status"></div><div class="contact-us-grid"><div class="contact-us-field"><label for="contact-name">Name</label><input id="contact-name" name="name" type="text" maxlength="200" autocomplete="name" required/></div><div class="contact-us-field"><label for="contact-email">Email</label><input id="contact-email" name="email" type="email" autocomplete="email" required/></div><div class="contact-us-field contact-us-field-full"><label for="contact-subject">Subject</label><input id="contact-subject" name="subject" type="text" maxlength="300" required/></div><div class="contact-us-field contact-us-field-full"><label for="contact-message">Message</label><textarea id="contact-message" name="message" maxlength="10000" required></textarea></div><div class="contact-us-field contact-us-field-full"><button type="submit" class="contact-us-submit">Send Message</button></div></div></form></div></section><section id="i757t4" class="adv-ui-section"><div data-cms-command-palette="" class="adv-ui-inner cms-command-shell"><div data-cms-command-dialog="" role="dialog" aria-modal="true" aria-hidden="true" class="cms-command-dialog"><div class="cms-command-panel"><input type="search" placeholder="Search actions, pages, or resources" aria-label="Search command palette" class="cms-command-search"/><div class="cms-command-list"><a href="#" class="cms-command-item"><strong>View services</strong><span>Page</span></a><a href="#" class="cms-command-item"><strong>Book a consultation</strong><span>Action</span></a><a href="#" class="cms-command-item"><strong>Download guide</strong><span>Resource</span></a><button data-cms-command-close="" type="button" id="inmcxl" class="cms-command-item"><strong>Close palette</strong><span>Esc</span></button></div></div></div></div></section></body>

TROUBLE SHOOTER

Submit a Service Ticket